Prayers are being said for the recovery of Scarlett Faulkner, aged in her 20s
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24 Mar 2026
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24 Mar 2026
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A complaint over World Cup ticket pricing has been lodged with the European Commission.
Tournament organiser FIFA has faced criticism over the prices set, and the adoption of dynamic pricing.
Football Supporters Europe (FSE) and Euroconsumers have now lodged the complaint.
“For several months now we have urged FIFA to do right by fans and reconsider its aggressive and exploitative ticketing policies,” FSE executive director Ronan Evain said.
“FIFA’s failure to engage in meaningful consultation with stakeholders yet again has left us with no option but to join forces with Euroconsumers in filing this complaint with the European Commission.”
FIFA faced heavy criticism over the prices it set for fans who are part of national-team travel clubs and loyalty schemes. Initially, the cheapest available tickets for the final were priced at over £3,000, while England fans wishing to follow the team from the first match to the final would have to spend over £5,000 as a minimum.
The world governing body did make a small concession by introducing some 60-dollar tickets, but these equated to just 10 per cent of a team’s allocation per match.
FIFA said there had been half a billion ticket requests in its most recent sales window. Its president, Gianni Infantino, said that was “more than demand – it’s a global statement”.
FSE & Euroconsumers have filed a formal complaint with the @EU_Commission against @FIFAcom over 2026 @FIFAWorldCup ticketing.
From excessive prices to opaque processes, fans are being exploited. We need action & deserve protection.
🔗 Full statement: https://t.co/S9QEhWd2zj pic.twitter.com/kzRezJtJRb
— Football Supporters Europe (@FansEurope) March 24, 2026
FSE added in its statement on Tuesday: “FIFA point to their unconfirmed sales figures as validation of their unfair ticket practices, while the reality is they leave fans with no other choice – pay up or lose out.”
England’s travel club allocations for the semi-final and final were undersubscribed.
A FIFA spokesperson said: “FIFA has been made aware of statements concerning an apparent complaint, which FIFA has not formally received. FIFA is therefore not in a position to comment further at this stage.
“FIFA is focused on ensuring fair access to our game for existing and prospective fans. As a not-for-profit organisation, the revenue FIFA generates from the World Cup is reinvested to fuel the growth of the game – men, women, youth – throughout FIFA’s 211 member associations globally.“
It has previously defended the use of dynamic pricing, which is common for ticket sales in North America.
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