DPD Ireland in delivery payment scam warning during busy Christmas period

DPD advise customers to be extra vigilant of fraudulent communications.

Releasing a statement DPD said: "Please be mindful that fraudsters are capitalising at present and we have received some reports of sources purporting to be from DPD requesting payment for delivery of parcels. 

"Please be aware that VAT and customs duty will be applicable (depending on value of goods) for parcel recipients who are based in the Republic of Ireland.

"If you are buying goods from Great Britain, the seller may collect the VAT and duty from you prior to dispatch of goods. If not, then DPD will declare goods on your behalf and will collect duties and taxes from you in advance of delivery. 

"DPD will be contacting you via email and/or SMS requesting payment of the applicable taxes and duties. We have outlined full details of this process on our dedicated Brexit Consumer Page. Here you will find the process for making payment and a detailed guide showing you the communication type you can expect to receive from DPD Ireland.

"We ask you to be extra vigilant."

How to recognise fraudulent texts and emails:

The email/text has a generic greeting, for example, “Dear User”

It tells a story to try to persuade you to click a link or open an attachment

Often claims there is a problem with your payment information

Asks you to confirm personal information

Wants you to follow a link to make a payment

Includes misspelling or bad grammar

The sender's email address looks suspicious 

If you think a scammer has your information, like your Social Security, credit card, or bank account number, go to your local garda station. 

For more information click HERE.