‘Getting best from staff is a result of putting right conditions in place'

GETTING the most out of employees does not happen by chance - it’s a consequence of creating the right conditions for people to perform at their best.

This is one of the key messages which was shared at a Shannon Chamber workshop focused on high performance in business.

Fire alarm manufacturer EI Electronics’s centre of excellence in Shannon played host to the event.

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It was delivered by Muireann and Hugh Fitzmaurice, of ClarityCoach, who provide life and business coaching.

They urged attendees, many of whom work in human resource and people management roles, to prioritise employee engagement and create environments that support healthy levels of pressure.

They reference a poll last year which revealed company teams who are highly engaged outperform others by 21% in terms of profitability.

Nine percent of global gross domestic product is lost due to low engagement, they added.

The speakers highlighted the significant impact engagement has on productivity, staff retention, innovation and customer experience.

“Achieving this level of harmony in an organisation requires clear communication, removing silo thinking, while building trust and the ability to perform under pressure,” they said.

There was also a case study from the Shannon Airport Group, during a panel discussion.

It featured the firm’s commercial director Vanessa McTigue and its compliance and training manager Hillary Cleary.

The pair were part of a 36-strong group from the airport company who have taken part in leadership and communication training over the last two years.

They both spoke about the impact the programme has had at both a personal and organisational level.

Chamber chief executive Helen Downes said for her, the workshop demonstrated the significant value of structured performance and leadership development programmes for organisations across the region.

“My key takeaway is that high-performing teams don’t happen by chance,” she said.

“They are shaped by leaders who know how to harness people’s strengths and create clarity in fast-changing environments. Given the positive impact this programme can have on employee performance, we will be encouraging more companies to consider training of this nature.”

For further information, please telephone Shannon Chamber at 061-475854.