Munster Rugby hosted the All-Blacks XV at a sold-out Thomond Park on Saturday evening
MUNSTER Rugby has apolgised to supporters who experienced difficulties in accessing Saturday evening’s live stream of Munster's international fixture with All-Blacks XV on Access Munster.
In a statement on their website on Sunday, Munster explained that they had 'encountered an issue with our website provider who were unable to isolate and fix the problem quickly'.
The statement continued: "The majority of subscribers were able to watch the match without any problems, however, we deeply regret the difficulties encountered by those impacted.
"The decision to live stream the game on Access Munster was only made after the match was offered to terrestrial television providers in Ireland. Those providers opted against broadcasting the match.
"Matches this season and in previous seasons have been successfully live streamed on Access Munster including pre-season matches against Gloucester and Leinster in addition to the Barbarians double-header in September 2023.
"These matches require a significant cost to broadcast, particularly Saturday evening’s fixture which included a multiple camera set-up, referee mic and TMO capabilities.
"Munster Rugby are continuing to investigate the issue with the provider and, once we confirm the users that were affected, we will be in contact directly with them."
Munster suffered a 38-24 defeat to the New Zealanders in front of an attendance of 26,267 at Thomond Park.
Munster's next competitive fixture is a Saturday, November 29 meeting with the Lions in the URC back at Thomond Park, 7.35pm.
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