Irish Hospice Foundation Freephone Bereavement Support service runs every Monday to Friday morning

By Reporter
Published 14th Dec 2022, 14:43 GMT
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The Bereavement Support Line, set up by Irish Hospice Foundation in partnership with the HSE, is a freephone service available mornings Monday to Friday.

It provides a confidential safe space for those who have lost a loved one, friend or colleague, to talk about their loss and grief. Whilst not a counselling service, it is designed to provide connection, comfort and support for those who are grieving as well as information on how to access counselling or community services if appropriate. placeholder image
It provides a confidential safe space for those who have lost a loved one, friend or colleague, to talk about their loss and grief. Whilst not a counselling service, it is designed to provide connection, comfort and support for those who are grieving as well as information on how to access counselling or community services if appropriate. 

The Bereavement Support Line is open to any adult who: 

• Has been bereaved. 

• Is concerned about somebody else who has been bereaved.

 • Is finding a previous bereavement difficult.

 • Wants to find out about guidance and resources their workplace can offer in relation to bereavement.

Hear what others have said.  

Some of the typical comments our callers make about the Bereavement Support Line. 

“I’m so delighted I rang you” 

“I feel like a weight has been lifted”

 “Thank you for letting me cry”placeholder image
 “Thank you for letting me cry”

The service operates Monday to Friday from 10am-1pm. 

If you call outside of those hours, you will have the option to request a callback and a member of the Bereavement Support Line team will then contact you during operational hours. 

Our Bereavement Support Line team is empathetic and understanding. We offer a confidential safe space for those who are bereaved and no calls are recorded.

From time to time, we use generalised, anonymous extracts from the range of calls we receive, to illustrate the impact of the Bereavement Support Line. 

“I feel a very strong connection with the callers at the time of the call. I always I feel I just might be able to help them, even in a small way. I feel safe and supported by IHF staff also, that is a great comfort to me” Eric - Bereavement Support Line Volunteer.placeholder image
“I feel a very strong connection with the callers at the time of the call. I always I feel I just might be able to help them, even in a small way. I feel safe and supported by IHF staff also, that is a great comfort to me” Eric - Bereavement Support Line Volunteer.

The Bereavement Support Line is available for over-18s only.

For resources and information for child, teen or adolescent loss, see www.hospicefoundation.ie/childrens-bereavement

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Related topics:Irish Hospice Foundation
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