THE UL Hospitals Group has apologised to patients in emergency department at University Hospital Limerick who have not been provided with pillows.
And patients are being forced go get family members to go shopping in Limerick city to buy them, it is understood.
The Limerick Leader has been inundated with emails and phone calls from the public since we started our campaign Enough is Enough regarding the trolley crisis at UHL.
Among harrowing stories from family members regarding how their loved ones are being treated, a number of people contacted us regarding lack of pillows.
“I was admitted to the hospital last week and could not believe it when I was told there was no pillows,” said one caller.
“If you don’t believe me I will send you a photo on my phone. I had to use my own towels, it is a joke,” said the caller, who sent his photo on to the Leader.
“The staff were great and the doctors and nurses are doing their best but it is crazy out there. There is no privacy for people on trolleys. Everyone can hear what is going on, it is just not on in this day and age,” he added.
Another caller had a similar story. “My wife was admitted a few weeks ago and there was no pillows. I was just leaving the ward and asked if anyone needed a pillow and ended up buying 30 pillows in Penneys,” said another caller.
Questions regarding the situation were forwarded to the UHL Hospitals group, but no reply was received on the situation at the time of going to press.
A spokesperson for the UL Hospitals Group said: “No issue in relation to the supply of pillows was brought to the attention of emergency department staff on April 10, 11 or 12. A scheduled supply of pillows is provided on a weekly basis to the emergency department with extra supplied as requested. The days in question were extremely busy with very high attendances. We would like to apologise to any patient who was not provided with a pillow when attending the emergency department.”