Dell-light as Limerick firm’s intern staff beat 700 competitors to land top prize

Nick Rabbitts

Reporter:

Nick Rabbitts

Celebration time: Connell Harte, Gavin Ryan, Dylan Cronin, Karen Quintos, executive vice president and chief customer officer, Dell EMC and Laurie O’Connor

Celebration time: Connell Harte, Gavin Ryan, Dylan Cronin, Karen Quintos, executive vice president and chief customer officer, Dell EMC and Laurie O’Connor

A TEAM of interns from Dell EMC's campus in Raheen have beaten off global competition to win a top prize.

They won GameChangers, a global innovation challenge that empowers employees to present creative solutions to real business challenges.

It’s a yearly competition where local teams develop ideas in the hope of progressing to a regional and global level and the chosen finalists get the opportunity to present to executive leaders.

This year, over 700 teams participated globally across 25 locations with the winning idea coming from a group of employees at Dell in Limerick.

They developed a simple solution using ‘artificial intelligence’ technology to reduce customer wait times by using machine learning to predict technical issues before they even emerge.

Denis Kelly, the vice-president of global support and deployment and Limerick’s site leader at Dell EMC said: “As a company that is at the forefront of digital transformation, it’s fantastic that a team from Dell EMC in Limerick has won the global GameChangers competition. By harnessing the power of new technologies, they have developed a innovative solutions that can really enhance the customer experience.”

He said he hopes the win will encourage his team to new heights.

“It’s a very proud moment for them and for Dell EMC in Limerick,” Mr Kelly added.

There were also awards for wordpress development firm, WP Engine based in the Engine building at Cecil Street

The Texas-headquartered firm won the staff up-skilling award at the 2018 Invest in Ireland Awards.

The awards ceremony was held in the Mansion House.