A LOCAL lady is urging people who pay the Property Tax to ensure they keep their receipts after she was chased for money she already paid.
Phyllis O’Donnell, who lives in Thomondgate, paid her €145 Property Tax at the public counter in City Hall earlier this year.
But she was left shocked when she received a letter from Revenue’s collector general Michael Gladney stating she owed the tax.
The letter read she was liable to pay €200 in taxes, and if it was not paid within 14 days, he would take “whatever steps available to me to enforce recovery of the outstanding amount”.
Phyllis - who paid the charge on June 21 - was left worried about this.
And it was only when she was able to produce a receipt - after days of searching - that Revenue admitted it had made an error.
“I was 90% sure I had it paid. So I went to the City Hall and the young lady said they had not a counter for it anymore,” she recalled.
She was sent to the Revenue office at Charlotte Quay, where she was then told to call a helpline number.
Having received no answer, she went to Sarsfield House, where a “very helpful girl” agreed to check.
“After about 20 minutes she came back, and said I haven’t it paid,” Phyllis said.
Luckily, she then found a receipt, and returned to Sarsfield House.
“They took the receipt, and I was told it had been paid, and it was an error on the system,” she said.
If she had not found the receipt, she says she would have had to pay the Revenue €10 per week from her widow’s pension.
Although relieved, Phyllis was left annoyed at the taxman.
“You would think the system today would be more modern than it is ten or 20 years ago, with all the computers going. With all the modern technology, you would imagine they would know who had paid and who had not paid,” she said.
She advised all liable for the tax to keep their receipts, or pay on a card, so proof of payment is readily available.