County Limerick man’s frustration over postal delays

Aine Fitzgerald

Reporter:

Aine Fitzgerald

A COUNTY Limerick resident who has to wait until 4.30pm for his post while his nearest neighbour gets hers delivered six hours earlier, has described the situation as “almost unbelievable”.

A COUNTY Limerick resident who has to wait until 4.30pm for his post while his nearest neighbour gets hers delivered six hours earlier, has described the situation as “almost unbelievable”.

Anthony Kelly, who resides on the Ardpatrick Road, Kilfinane, says that while An Post pass his front door every morning before 10.30 and deliver post to the house almost directly across the road “they simply refuse to deliver our post at the same time as we are on a ‘different’ postal route.”

“It’s almost unbelievable. The guy passes our front door at 10.30 in the morning and I have to wait until 4.30 in the afternoon,” Mr Kelly told the Limerick Leader this week.

Mr Kelly, who ran a debt collection agency employing up to eight full-time people, was forced to close down the small family-owned business in December 2011. The business, he says, was unable to survive three successive years of recession.

And the situation with the postal service, he says, “didn’t help”.

“As Kilfinane Post Office’s last post for the day departs at 16.30 hours this means that anybody writing to me and needing any type of postal response has to wait an extra day as I simply cannot receive post at up to 16.30 hours and have responses ready also for 16.30. When our business was in existence, our post had a lot of money in it and money couldn’t be lodged,” said Mr Kelly.

While he says he has exchanged much correspondence with An Post in a bid to have his post delivered earlier, he says the situation still remains the same – he is still waiting until up to 4.30pm for his post.

“Even though they are An Post they couldn’t be bothered to write back to me. They phoned me. The total irony of this whole situation is that An Post will not respond to me by post.

“At the end of the day it’s public money. Genuinely I think it is an appalling abuse of their position.”

And he says “they show no signs of any remorse or embarrassment when I remind them that I paid An Post over €250,000 over the past ten-to-twelve years.”

According to Mr Kelly, towards the end of their company’s existence, their postage bill would have been over €30,000 a year.

“I have absolutely no problem with the local postman. The local postmen deliver my post religiously when they are allowed to so. My problem is with management.”

When contacted this week, Angus Laverty, public affairs manager with An Post, said the local manager of An Post is to call to Mr Kelly’s house to discuss the issue and to clarify which route Mr Kelly is on.

“If there is anything we can do for him we will but we are obviously constrained if he lives on another postal route,” he said.

“If you make an exception for him you have to make an exception for everybody. We are not trying to make the man’s life difficult, if we can help him at all we will,” he added.